Molly was a pleasure to work with. She walked us through all the steps of selling our home. She was very prompt with her response to emails and texts. She was helpful with referrals for contractors and staging. When she didn’t know the answer to a question, she would always ask a more experienced agent and get back to us. She was willing to help us with home selling tasks after we moved out of town. We would definitely recommend her to others. - Jeff and Terri Bailey
Ellen and her team were as helpful, professional, and communicative as any Buyer or Seller can hope for. I highly recommend Ellen to anyone who values the highest level of professionalism in accomplishing their real estate goals. - Michael
The process of selling and/or purchasing a home can be daunting so it is important to have a knowledgeable real estate agent at your side. I approached Ellen Heaton in February of 2020 to help me purchase a new home. She listened to my needs and created a list of potential homes. Within the week I had found my forever home and was a proud homeowner by April of 2020! Ellen took time to explain the process to me and answered all of my questions. She also was a zealous advocate for me when needed. I am thankful that I trusted Ellen Heaton with my real estate needs and would highly recommend her to anyone who needs these services! - KS
I have been working with Ellen for over 25 years. I look for very specific deals when investing or when purchasing a home to live in. I have no doubt stretched Ellen’s patience many times, when I walk away from a purchase that does not come together just right. She has always been gracious and has remained just as diligent on the next opportunity. She is professional and always looks after my best interests. I have walked away from deals on her recommendation. I have also purchased solely on her recommendation. I have always been pleased with the outcome. Ellen understands that a buyer broker works for the buyer and she has always worked hard to provide me the information I need to make a good decision. - Gavin Guttersen, Up the Creek on LKG, llc.
Vernon Bryant was absolutely amazing...I'd consider myself a hard critic as I've worked in the finance industry for 32 years and have high standards regarding customer service expectations. I came across the Heaton Real Estate Team through chance by needing a realtor to sell some land that I've held for nearly 25 years. Vernon was on top of his game! He responded promptly, was available round the clock to work with my crazy schedule and he listened to what I wanted and made it happen! I would highly recommend the Heaton Real Estate Team especially Vernon! .... Howard Gee Jr.
We moved to the Roanoke Rapids area from Buffalo, NY area and Ellen and the team at Heaton Real Estate really helped make our transition easier. Ellen listened to our 'must haves' in our new home and worked diligently to help us find a new home that met our needs. She was a pleasure to work with and we have continued to recommend her to others that are in need of a real estate agent. ~Heather